Frequently Asked Questions

Wholesale – Food Service FAQ

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Please contact us at foodservice@lotusbakeries.com if you have any unanswered questions.

How do I describe Lotus Biscoff?

Lotus Biscoff is the name given to the traditional Speculoos biscuits in North America. It’s derived from the combination of words Biscuit and Coffee, simply because their caramel flavor and crisp texture make these cookies the perfect accompaniment to a cup of coffee or espresso drink.

How can I get wholesale pricing information?

We require a minimum of 1 pallet per sku to order Lotus Biscoff cookies direct from us. Please email us at foodservice@lotusbakeries.com and request a Food Service Wholesale Price List.

Where are Lotus Biscoff Cookies produced?

All Lotus Biscoff cookies are baked in Lembeke, Belgium by Lotus Bakeries using the original recipe created in 1932. They are made with Non-GMO ingredients, using no artificial colors or preservatives and contain 0g trans fat per serving.

Who can I contact regarding nutritional questions and product specs?

Visit our nutrition page or call our customer service department at 1-800-422-2924 for nutritional information.

For product spec sheets, please email us at foodservice@lotusbakeries.com and tell us which product you are interested in. A wholesale account representative will send you the product spec sheets for that particular item.

Do Lotus Biscoff products come packaged in food service size(s)?

Yes, Lotus Biscoff Cookies and Lotus Biscoff Cookie Butter come in several different packaging formats making them an ideal choice for a wide range of industries including hospitality and food service segments. Please contact us at foodservice@lotusbakeries.com and tell us about your business and the packaging format that meets your needs.